FAQ

Welcome to our FAQ section, where we aim to address common inquiries about our physiotherapy services at Stretch Guru Limited. If you have any additional questions or need further information, please don't hesitate to reach out to our team.

Customer support

1. What is physiotherapy, and how can it benefit me?
Physiotherapy is a healthcare discipline that focuses on diagnosing, treating, and preventing physical conditions and injuries. It can benefit you by reducing pain, improving mobility, enhancing strength, and supporting overall well-being. Whether you're recovering from an injury, managing a chronic condition, or looking to optimize your physical performance, physiotherapy can help you achieve your goals.

2. Do I need a referral from a doctor to receive physiotherapy services?
In many cases, you do not need a doctor's referral to access our physiotherapy services. We welcome self-referrals, and you can schedule an appointment directly with us. However, some insurance plans or healthcare systems may require a referral for coverage, so it's a good idea to check with your insurance provider or healthcare network.

3. What should I expect during my first physiotherapy appointment?
During your initial appointment, our physiotherapist will conduct a comprehensive assessment, including a discussion of your medical history, a physical examination, and a review of your symptoms or concerns. Based on this assessment, a personalized treatment plan will be developed to address your specific needs and goals.

4. How long is a typical physiotherapy session, and how many sessions will I need?
The duration of a typical session can vary but typically lasts around 45 minutes to an hour. The number of sessions required depends on your condition, its severity, and your response to treatment. Your physiotherapist will discuss a treatment plan with you and provide recommendations for the frequency and duration of your sessions.

5. Is physiotherapy painful?
Physiotherapy is generally not painful; however, some manual therapy techniques or exercises might cause temporary discomfort. Your physiotherapist will communicate with you throughout your sessions to ensure you are comfortable and make adjustments as needed. The ultimate goal is to alleviate pain, not induce it.

6. Can I benefit from physiotherapy even if I'm not an athlete or recovering from an injury?
Absolutely! Physiotherapy is not limited to athletes or those with injuries. It can benefit anyone looking to improve their physical health and mobility, manage chronic conditions, prevent injuries, or enhance their overall quality of life.

7. Are telehealth physiotherapy sessions as effective as in-person sessions?
Yes, telehealth physiotherapy sessions can be highly effective. While some hands-on techniques may not be possible through telehealth, many aspects of physiotherapy, including assessment, exercise prescription, education, and monitoring progress, can be conducted effectively via secure video calls. Telehealth offers the convenience of receiving care from your own home or office.

8. Do you accept insurance, and how can I verify my coverage?
We accept various insurance plans, but coverage can vary. We recommend contacting your insurance provider to verify your specific coverage for physiotherapy services. Our team can also assist you in understanding your insurance benefits and processing claims when applicable.

9. Can I schedule an appointment online, and what are your hours of operation?
Yes, you can schedule an appointment online through our website, or you can contact our clinic directly. Our hours of operation may vary by location, so please check with our staff or visit our website for the most up-to-date information on clinic hours and appointment availability.

10. How can I get started with physiotherapy at Stretch Guru Limited?
Getting started is easy! Simply reach out to us to schedule an appointment, either through our website, by phone, or by visiting our clinic in person. Our friendly team will guide you through the process and help you begin your journey to improved health and mobility.