TERMS AND CONDITIONS


  1. GENERAL
    We agree to provide the physiotherapy services to you on the terms set out in this Agreement. This document represents the entire understanding between the Parties, and - except for those terms implied by law and which cannot be excluded and any other terms specifically incorporated by reference - no other terms apply.
  2.  CONSENT
    You signify your consent to this Agreement by purchasing any physiotherapy services from the website. If you are under 18 years of age, you must provide us with the written consent of your parent or guardian, who must also agree to -be bound by this Agreement;
    provide proper supervision in relation to the provision of information to us; and
    provide proper supervision in relation to your use of our physiotherapy services
  3. PURPOSE AND NATURE OF OUR PHYSIOTHERAPY SERVICES 
    You acknowledge that -
    no online service is a perfect substitute for an "in person" consultation with a physiotherapist; and
    we are unable to guarantee that our treatments will result in a cure of your particular complaint or condition. We recommend treatments that we believe are likely (based upon our experience and training) to be effective, but we cannot guarantee results.
  4. SUITABILITY OF OUR PHYSIOTHERAPY SERVICES
    It may become obvious to us that our physiotherapy services are not suitable for you. In these circumstances, we will not provide the physiotherapy services to you. Instead, we will refund any money paid to you, and will suggest an alternative course of action.
  5. PROVISION OF INFORMATION BY YOU
    You acknowledge that in delivering our physiotherapy services, we are completely reliant upon the information that you provide us. In this regard, you agree to provide us with:
    accurate and complete information in response to our online questionnaires and any follow up questions which we ask of you; and
    any information which could reasonably be expected to be relevant to your condition or treatment.
  6. PROVISION OF ADVICE BY US
    We agree to provide you with a written document containing your treatment programme or other requested information by email upon request. 
  7.  USING OUR PHYSIOTHERAPY SERVICES
    a. Full understanding required: You must not implement our treatment program or act on any advice unless you fully understand it. Please ask any questions before implementing any treatment program or acting on any advice provided by us.
    b. Cessation: You must immediately cease using our treatment program and cease acting upon any advice give by us if you experience any pain or discomfort. In these circumstances, you must contact us as soon as possible.
    c. Third persons: You must not provide our treatment program to any other person. We assume no duty of care in relation to any third person.
  8.  PAYMENT TERMS
    a.  Invoice should be paid within 30 days from the invoice date.
    b. Payment payable to Stretch Guru Limited bank account and email the deposit slip to cs@stretchguru.info.
    c. Late payment will be charged 5% interest.
    d. All payments are non-refundable.
    e. Any modifications must be in writing and signed by an authorised representative of client.